Customers are invited to participate in a survey administered by MaritzCX. The star rating you see is an aggregate from all customers who respond; the reviews are from customers willing to share their star rating and comment publicly with others. Customer Viewpoint ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. MaritzCX, a third party supplier, administers the surveys on behalf of Ford Motor Company. MaritzCX moderates all public reviews prior to posting for standard purposes such as: defamatory remarks, profanity, fraud, comments focused on Ford products and not the dealership experience, and inclusion of private information such as customer full name or telephone number. Reviews are not moderated based on star rating or negative/positive comments, and Ford personnel and/or a dealerships cannot request the removal of a negative review.
Ford Explorer The Ford Explorer is a sport utility vehicle produced by the American manufacturer Ford since 1990. The Ford Explorer went on to become one of the most popular sport utility vehicles on the road. The model years through 2010 were traditional body-on-frame, mid-size SUVs. For the 2011 model year, Ford moved the Explorer to a more modern unibody, full-size crossover SUV/crossover utility vehicle platform Throughout its production life of 25 years, which is spanned over five generations, the explorer has delivered versatility, comfort, affordability, and perhaps most importantly, more style than a station wagon or minivan.